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[ Home > Products By Course > Sales Strategies: CRS 202 > One Speaks...One Listens ]
  One Speaks...One Listens: Mastering The Language Of PersuasionWhat to say, when to say it, and how it should be said is the essence of any negotiation. In mastering the language of negotiating, one must understand that based on the immutable laws of communication, the form of communication is as important as the content. Most disagreements are really misunderstandings. Asking the right questions, listening actively, detecting how others process information, and applying that knowledge to communicate effectively is fundamental to mastering the art of persuasion.
The following topics are addressed specifically and in depth:
Establishing “power” through your use of the language
Using language to develop trust and rapport quickly
The benefit of using questions vs. statements
Active listening skills and hints to maintain active listening
Communicating to be understood by recognizing and overcoming predictable barriers
Awareness of cultural differences
Specific words, phrases, questions and answers used throughout the complete process
with both the buyer and seller
Purchase multiple Ed Hatch Seminar products from the list below and receive the following discounts:
Product Discounts
| Number of Products Purchased |
Price |
| Any 2 Products |
$149.00 |
| Any 3 Products |
$199.00 |
| Any 4 Products |
$259.00 |
| Any 5 Products |
$299.00 |
Any 6 Products |
$329.00 |
Any 7 Products |
$359.00 |
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